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Consumer Rights?

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1 Consumer Rights? on Sun Apr 15, 2012 12:24 am

viguro


Arresto Menor
gusto ko lang po sana humingi ng advice sa mga nakakaalam about sa situaion ko, nagpunta po kasi ako sa isang store para bumili ng charger ng iphone, may nag assist naman po sa akin pagdating q sa store, nagtry kami ng wall charger na may usb cable to be connecte to the phone. aAfter ma plug chineck ko yung phone, the battery was still in 71%, hindi xa nagcharge. Suddenly umusok yung charger, tinuro ko kaagad sa saleslady at ipinaalis while inalis ko din yung phone sa usb kasabay. Nung tiningnan ko yung iphone patay na xa, ayaw n nyang mabuhay. Nasira na yung iphone, nais ko lang po sana malaman kung pwede ko ipa replace yung phone na nasira? saan po ako pwede magsumbong in case, sa DTI po ba? thanks in advance. hope someone would help me.

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2 Re: Consumer Rights? on Wed Apr 18, 2012 2:58 pm

legallyspeaking


Arresto Menor
Nasubukan mo na bang magreklamo sa manager nung store? You may demand a replacement or be compensated for the damage if you can prove that your iPhone was in perfect condition prior to "testing" the charger you were intending to purchase.

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3 Re: Consumer Rights? on Sat Apr 21, 2012 11:58 pm

viguro


Arresto Menor
thanks for the reply, nakausap ko po ung isa sa mga nagbabantay ng store, sabi nya sa akin nakausap na niya yung mismo may ari at sila na daw po babayad ng repair after na madala namin sa isang repair shop at ang diagnosis nga po ay short circuit. pinagawa yung ko po yung phone worth 9,800 kaso lang namamatay xa at walang sounds kaya po ibabalik ko ulit dun sa nagrepair for a backjob. bale nagastos ko na din ay 3,500 pamasahe pa lang po kasi ilang beses na ako lumuwas ng manila para makahanap ng mgandang repair shop. Pwede ko din po ba ipareimburse yung nagastos sa pamasahe ang what if lang po kung tumanggi sila na bayadan yung repair na ginawa. ano po ang move na pwede ko gawin.? Thanks again to all those who help! More power!

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4 Re: Consumer Rights? Today at 3:51 am

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