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Globe internet plan

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1 Globe internet plan on Mon May 28, 2012 12:57 pm

kim_trasher07


Arresto Menor
Hi mga sir/mam

sana po may makatulong sa amin.

were a subscriber on globe internet plan since 2006.

our current speed that time is 0.30 mbps

then on 2007. nagtaas na po pala sila ng
1 mbps para sa mga nagbabayad ng plan P995

P995 po ang monthly namin. pero ever since ang nagagamit po namin ng internet is para dun sa P385 na plan

di man lang kami ninotify ng globe na dapat 1mbps na ang speed namin at nagttiyaga kami at nagbabayad ng P995 for 6 years sa mabagal na internet namin na supposed to be 1mbps

ngayon po eh nireklamo namin na mabagal internet namin. ang sabi ng CS, eh dapat kami daw po ang nagsabi na taasan ang speed namin. parang dinaya naman po kami kung ganun. ng di kami pumayag. pwede daw nila kaming ilibre ng 1 buwan lang.

ano po kaya pwedeng gawin or ahensya na pwedeng lapitan regarding this matter?

salamat po sa makakatulong.

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