how to take action if the status on my previous company was terminated even if i was not. that would be incorrect tagging right?
what happened is that last feb. i was able to get a job on a financial services company which is a big company however they ended my probationary contract because when they had a background check on my previous company, i was tag as "TERMINATED" though supposed to be my status would be END OF CONTRACT or RESIGNED.
on my previous company, because i am a call center agent, my account was about to dissolve however they transferred us to a different account, on that account there was a assessment that i need to pass but unfortunately i was not able to pass so the contract was ended. however i submitted a resignation letter but because i was already transferred to a different account, it seems like my resignation letter was not valid. so what i expected is that my status would be end of contract but when my company did a background check my status was terminated, so they ended my probationary contract which is unfair because i believe that it was incorrect tagging. i tried to visit the hr but they can't accommodate me, they wouldn't give any response or document that it was their fault. and now i don't have a job because of that. it's very frustrating.
what actions should i take on my situation?