A day before my flight, I went to the agency to get my passport and documents. There I met the manager and asked her the OR, but she said she cannot give and gave many excuses. And when I really insisted, sabi na lang nya, "sige I charge ko na lang yung company mo, then pickupin na lang ng asawa mo yung 15k dito." since ayaw ko ng gulo, i just relented. After that, nakwento nung kasama ko na paalis na nung siningil sya ng 15k, he refused and called our employer here in KSA. After that, sinabi na lang sa kanya nung agency, "sige, kahit 5k na lang bigay mo, pang abot lang dun sa mga tao na magprocess. Wag mo na lang sabihin kahit kanino lalo na sa company mo na may binayaran ka".
Last week, I came to know that as per the agreement of the agency and our company (I happen to work on Recruitment dept by the way), she would not be collecting any processing fees from the candidates, and charged my company additional cost because he did not collect anything from us. It's very clear that she is doing a lot of illegal things, that's why I emailed her to pay me immediately, because I doubt that I would have my money back once she is paid by the company. Her last email today, she gave a breakdown of all her cost justifying the fees she gave. eto po yung email nya:
I think there is something that you don't understand why we only collected P5,000.00 from ____. That amount was paid to ______ as "Royalty Fee" which is part of documentation and I paid for the processing & insurance out of my own pocket which costs P10,000.00. We charged you for the processing as I don't have enough money to pay for your processing. I am not the owner of the agency. I am just the Marketing Representative. The agency does not issue official receipt for the processing as the payment goes directly to POEA and Saudi Embassy and for other miscellaneous fees. The agency only issue official receipt if the applicant pays "placement fee." The amount we collected from YOU is not a placement fee, therefore, no receipt can be issued.
This is where your money goes:
Visa Processing = 2,150.00
POEA Processing = 2,800.00
OFW Insurance = 6,192.00 (USD 144.00)
Royalty Fee = 5,000.00
TOTAL = 16,142.00
Your payment = 15,000.00
Just want to ask the following:
1. Is she right in telling that since it is not a placement fee, then she cannot issue a receipt? Can I file a legal complaint against her?
2. Is there such a thing as "Royal fee" for processing papers for those going abroad?
3. I want to know how much does the processing fees really cost, since I highly doubt her figures.
salamat po ng marami. God bless...