-cracks on the walls n very unusual coz every year seems they're multiplying,
-lot of stains in the walls caused by rain and even water is coming inside the house like a shower which means the waterproofing was not properly done
-all paints were coming out and even the cements
- doors cannot be repainted because the material that they use was low quality
-drainage system hera the service area it always block and overflowing that coming inside the house especially during these heavy rains
-doors were not properly fitted, especially the main door thats why my mom slept down stairs for 2 months coz it cant be lock
we always filing a complain to the engineers but nothing happens,as i could remember they only fix the defects 2 years ago by the maintenance called 'tatay edwin'' but now he's out of profriends because hes fed up with their poor management.then just this august 31,2012 i received a letter from PROFRIENDS that surprised me a lot. a letter for CANCELLATION AND FORFEITURE.it states on the letter that i didnt pay from aug 2011 till present.and i came to know that my sister didnt pay the money that im sending for the monthly amortization.the saddest part i have to pay the monthly including the penalties and other fees costing more then 600kphp. that if iw ill not comply with the payment and pay even just half they will will close the unit. and i even found out that they said that theyre sending mails since February which i didnt receive, and another surprising thing was theyre sending it to the wrong address for how many months thats why iwas not properly informed. now checking on my collectibles that i need to pay that as of sept. 20,2012 causing 700k and the quality of the house my husband and i came on a decision to return the house to PROFRIENDS and start new if we cant comply with the payment after 3 months . we acquire the house june 20, 2009 with full down payment and continous monthly till july 2011.we want to ask if were under the MACEDA LAW. and how can we claim our refunds, do we have to go to HLURB OFFICE and file it or to our PROFRIENDS DEVELOPER???
we do really need an immediate answer coz we dont have much time to spent here in the Philippines.and we need our refunds to use for our down payment this comin g November