I issued a special power of attorney for my friend to claim my 2316 for 2011 and 2012 from my former company and also to have the signatories sign my clearance on my behalf.
However, the HR returned this to my friend stating that they will not honor the document and that I need to personally claim my 2316 and to have my clearance signed.
Can they do this? I did not authorize my friend to claim my backpay though, and it was specifically stated on the SPA that it was only to claim my 2316 and have the clearance signed. I am currently working now and my work schedule conflicts with my former company's HR schedule as well, hence I decided to give my friend a special power of attorney.
Please help. thanks.