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REPAIR SHOP

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1 REPAIR SHOP on Sat Apr 06, 2013 2:00 pm

lanceme08


Arresto Menor
my pinarepair ako na industrial inverter o electronics device sa isang kilalang repair shop bago inapproved yong amount na babayaran tinanong ko sa nagreceive kung kaya nila gawin at ang sagot ay kaya at gagawin daw nila ang kanilang makakaya para maayos yong unit.
nagdown ako ng 50% sa napag usapan price after more than a month finallow up ko bakit ang tagal then replay nila still under repair yong unit then after 2 weeks they call me at subject for testing na daw dahil 440v nga yong unit kilangan kung itesting at home pero kilangan ko rin bayaran yong balance ko na 50% para mapull out ko ung unit.
i tested it at home but it dosn't work ibinalik ko sa shop at inayos ulet after 1 month they call me for testing again at inasume ko na okey na ung unit kc yon daw ang sabi ng tech. nila pero same problem parin after testing sa bahay..
I call to thier office and report tha problem and they told me na servisan nalang daw nila ung unit.feeling iniiwasan nila ako kc lagi ako tumatawag para sa schedule lagi daw busy yong mga technician.inabot na ng 4 months..
posible bang maibalik yong binayad ko sa kanila? at anu po ba dapat ko gawin?

Thanks and more power...
Rolan

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2 Re: REPAIR SHOP on Sat Apr 06, 2013 2:31 pm

assenav


Prision Mayor
@Sir Rolan, anu ba nakalagay sa resibo just in case me resibo? All repairs done / parts replaced is subject for warranty and yung refund, it's between you and the company/shop. It's a case to case basis din kase..

Better talk to the in charge at ipaalam ang concerns mo.. May karapatan naman ang customer esp. at nasa tama ito..

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3 Re: REPAIR SHOP on Mon Apr 08, 2013 10:38 am

lanceme08


Arresto Menor
normally pag mga repair shop ang iniessue lang nila ay O.R. at walang nakanote regarding sa customer at repair shop..no terms and conditions din.
feeling ko hindi nila kayang ayusin yong unit or hindi sila sure for what ever outcome at dahil nakuha na nila ung full payment hindi na nila inasikaso.malaki na ang panahon at nagastos ko don..pero ngaun parang wala na silang pakialam kung anu man ang problema ma ng unit..
pero buti meron sila 3 months warranty kaya duda parin ako na aasikasuhin nila ito kahit nasa shop pa tulad ng ginawa nila dati...

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4 Re: REPAIR SHOP on Mon Apr 08, 2013 11:31 am

assenav


Prision Mayor
Depende din kase yan sa shop.. Although may 3mos warranty, make sure na pina follow up mo poh every now and then para asikasuhin nila.. Smile

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5 Re: REPAIR SHOP Today at 4:34 pm

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