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Issue with Smart Load, how to?

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1 Issue with Smart Load, how to? on Mon Jul 29, 2013 6:18 am


Arresto Menor
My issue goes like this. I am a prepaid user from Smart and I have been loading my mobile number 500 load credit per month. I am not really usually using it not unless very important matter.

And here's my issue with this netwok, it seems like Smart are stealing my load credits. Before and after I text or call, I always check my balance and to my surprise palage nalang deducted yung Smart load ko from the last time I check.

Is there a way I could file formal complain to Smart about stealing my load?

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2 Re: Issue with Smart Load, how to? on Mon Jul 29, 2013 2:59 pm


Reclusion Perpetua
Why complain agad? Check with Smart first what happened to your load. Maybe it is not Smart, it is a doing of a hacker. You need evidence to substantiate your claim and not on your assumption.

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