My supervisor did not coached me for almost a month now. It started when I refuse to do mandatory overtime. Supervisor wanted a 9 hours overtime every week in our team. I reacted to it saying that I cannot do 9 hours of overtime every week. As it would seem like I am working for an additional 1 day especially when my contract says 5 working days only. She reasoned that I don't need to come on my off, provided that I will do extra hour or two after every shift. She pointed out that I am being paid for it, which in return I said that I don't need it. Since then I felt like supervisor is finding ways to kick me out.
I was given a point for being absent. I was stated that point was given due to agent failed to provide medical certificate. Medical certificate was not presented due to the fact that she said that medical certificate will not be honored and points will be given. I have the Skype conversation to prove when she said it. Then informed my teammate that my being absent was not valid. Thus, thinking that I was absent for some other reason. With this, I asked the technicality again of how points are given.
Heard from my manager that my supervisor emailed him about my termination when I informed him my supervisor was threating me. Termination because of not reaching the goal. The goal is set for the whole month of August and it's not even over yet. I noticed that the numbers I have on the evaluation are my score from the last 2 weeks of July which I think is not right as it should be of August. This is another technically I am questioning.
If points given accordingly, I would say that she is right. However, that's not how it happens. I would like to know what advise you can give me about this matter. Do let me know before the month ends as I need to know also what step I could take again my Supervisor. My manager and another supervisor says that points are not valid. HR knew a little about it when I asked for a blue book and question why I am in need of it. HR then emailed my manager about this as well.
My concerns is that when nothing happens and I was indeed terminated. What steps I can take and chances of proving that points are not valid due to technicality.