Free Legal Advice Philippines

Disclaimer: This web site is designed for general information only and does not create attorney-client relationship. Persons accessing this site are encouraged to seek independent counsel for legal advice regarding their individual legal issues.

Log in

I forgot my password

You are not connected. Please login or register

What are the procedure/info for filing a complaint re: Deceptive Sales/Advertising?

Go down  Message [Page 1 of 1]


Arresto Menor
Good Day po,

Here is the background story.

I've bought an item from an online discount/voucher site on 8/28/2013.
Claimed the item on 10/03/2013 and thought it was different than advertised.
I went back to the office to do some research, and indeed confirmed that the item they have given me was different from what was advertised.
I returned the same day and gave them proof of the "different" item they have given me and filed a formal complaint. Unfortunately, I have surrendered said item, but they given me a Return/Complaint Sheet.

The weekend passed and so I have inquired if the correct product is available for pickup. They said to file a complaint (again) online, to which I obliged.

Fast forward, more than 1 month later, wala pa din. I constantly been sending them requests for updates pero they replied only once, about last week.

(Sorry ang haba na)

My questions are:
1. what are the procedures to file a complaint for this?
2. may bayad ba? how much?
3. may hearing ba tong mga ganito? will it cost me?

Salamat po ng marami

View user profile

Back to top  Message [Page 1 of 1]

Permissions in this forum:
You cannot reply to topics in this forum