I'm Kaye and I filed for a petition to correct my middle name (my middle name is my grandmother's maiden surname) since May 2011.
However, I've been visiting the Civil Registry in Alabang for the past (almost) 3 years and still no update. They keep telling me that my papers are still pending in NSO Manila and in 'Motion for Reconsideration'. I asked them why is it so and they told me there is something wrong with the documents. I've been calling the NSO office in Manila but they keep on telling me that I should ask updates from Alabang instead.
I don't know why it's taking so long. These people are making me go around in circles. What should I do?