I am a regular employee as a home-based technical support representative. Yung pinaka trabaho namin ay i-remote access yung computer ng mga customers para i-fix yung mga problems like viruses and performance issues. Meron kami ginagamit na REmote control program (LogMein) para gawin ito. Sa tool din po na ito makikita mga incoming na customers sa queue. Makikita dito yung contact information ng customer just in case kailangan namin sya tawagan.
Last February 13, i made a screenshot of the program. I posted this on My Facebook wall just for fun. Naka-tag po dito yung isang friend ko na kasamahan ko din sa trabaho. That said Facebook post was intended to be viewed only by my colleagues. I have always set a rule on my FB profile about who can only view my posts. This rule is a list of Facebook friends: friends who are in the same line of business. I deleted the post the moment na sinabihan ako nung supervisor ko.Today, I was issued a memo by my Boss about that.
Eto po yung nakalagay sa memo :
"On February 13, 2014 at approximately 2:00 PM Manila, you posted a LogMeIn screenshot on Facebook, a public domain, which contained confidential customer information. Please send us your explanation within 48 hours as to why no sanction must be served.
As per company policy, Article F.3 and C.5 state that “Disclosure of Company documents to unauthorized persons/personnel with or without loss to the Company” and “Fraud or willful breach of trust in the conduct of one’s job” respectively, will subject you to a disciplinary action."
Eto po yung question ko.
Based sa handbook namin...
1. Violation of confidentiality of the Company records. : 30 days suspension 2nd offense Dismissal
2. Fraud or willful breach of trust in the conduct of one’s job. :Dismissal
3. Disclosure of Company documents to unauthorized persons/personnel with or without loss to the Company : Dismissal
Meron po ba ako laban dito just in case they decide to terminate my employment?
Bago po ako magbigay ng written explanation, hihintayin ko muna yung advise nyo. Maraming salamat po!
Last edited by Jaht on Tue Feb 18, 2014 11:47 am; edited 2 times in total