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Refund rights

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1 Refund rights on Sun May 11, 2014 9:47 pm

magnustraun


Arresto Menor
I am a tourist buying an item that is broken, i turn to the seller an i get a new one but also broken. now it my 3. and aften about 2 months its also broken and the seller refuses to give me the money, but want to give me a 4. item.

my question:
i know it is illegal to refuse a full refund of this kind i my country but what are my rights here ?

thank you

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