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Service not completely provided

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1 Service not completely provided on Thu Jun 11, 2015 3:58 pm

mc241q


Arresto Menor
Hi guys, just like to seek a legal advise from you regarding my current situation with my dentist. Just to give you a background, patient niya ako for almost 4 years na.

I availed her service for my braces last December 2011.
Nag down ako ng 30k that time, and every month (minsan once every two months) naghuhulog ako ng 1k or minsan 500. The reason kung bakit hindi consistent ung paghuhulog ko if 1k or 500Php is wala kaming napagusapan kug magkano and tuwing kailan ung bayad after ng downpayment since matagal naman ung pag papabraces. Mga first year ng service is ok naman. Lage siang nasa clinic nia every saturday (deal namin is satruday ung appointment ko lage twice a month dahil weekends lang ako nasa Cavite dahil sa work). Nung dumating na un time na napansin ko is madalas na sia hindi sumisipot sa mga appointment namin, hinold ko muna ung pagbabayad ko para, i think 38k na lahat2 ng nahulog ko and plan ko kumpletuhin ung 40k once malapit na matapos/or pag ok na ung braces ko. Then may mga times na paalis2 na sia ng bansa na hindi nagaadvise sa aming mga patient na mawawala sia ng matagal and ngayon is nasa situation na kami na almost 1 year na hindi nia nachecheck and naibibigay un service na dapat ay obligation nia. Nakabalik na sia from states last March 2015, pero until now is hindi pa rin nia kami kinokontak and hindi na nagbubukas ung clinic nia. Apat kami may ganitong situation, lahat is kakilala ko and lahat sila nakakausap ko na may same situation lang sa akin. ung dalawa sa kanila is pumunta na ng ibang dentista kasi sobrang tagal na nung sa kanila and need na rin maipacheck and ngaun is plano ko na rin pumunta ibang dentist baka kasi magkaprob ako kung hayaan ko lang ng ganito na almost a year na hindi chinecheck. and may possibilities na marami rin siang patient na hindi ko kakilala na may ganitong situation sa kanya.

gusto ko lang malaman if ung service na hindi nia pnprovide, and hindi nia kami kinokontak or sinisipot tuwing napunta kami sa clinic nia na lagi ng sarado and nakalock(just an FYI, ung clinic nia is sa bahay rin nila), may possibilities ba na marefund ko lahat ng binayad ko dun since wala rin naman nangyari from the start and kelangan ko ngaun lumipat ng ibang dentsit at gumastos na naman ulit?

Just like to know those steps needed para marefund ko ung mga binayad ko sa kanya. Should this kind situation needs to be solved via filing a legal case?

Thanks,
Mj

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