I need your legal advise. I am currently working at a BPO company working as IT Support.
Previously, i was a IT Support Specialist and promoted to IT Support Engineer (with 30% increased). Our company has "BAND Level" for IT Support Specialist it as BAND 2 Level 2.
Now that i am Engineer, it's BAND 3 level 1.
Here's the problem, when i was promoted my Night Shift Differential and Holiday Pay has been removed. However, i can opt to apply for an extra off if i come to work during holiday (palit araw).
But according to HANDBOOK ON WORKERS’ STATUTORY MONETARY BENEFITS (Article 94 and 86) that all are entitled to Holiday Pay and Night Shift Differentials.
I already talked to our HR and handed out the article 94 and 86 but then i was informed that my position as Band 3 lvl 1 is equivalent to a TL in voice operation (wherein IT Support are in Back office). And it was a BPO practise (where TL no longer entitled to NSD and Holiday Pay).
Question, should i pursue that i should received ny Holiday pay and Night Shift Pay because i do not manage any personnel/employee staff even if our HR says that my level is same with TL? or should i stop because our HR is correct.
Thank you in advance.