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Hindi pagbibigay ng tamang detalyi

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1 Hindi pagbibigay ng tamang detalyi on Mon Oct 26, 2015 10:49 pm

Hello Good day po ..
need po ng advice ,problem ko po tungkol sa PLDT lumalaki kac ung billing namin

Kumuha po kac kame nag Telpad ,bali napasubo lang po kame sa pagkuha ng un kac dumating un from manila eh gusto namin isauli kaso kailangn muna ras namin magbigay ng lettet sa manila,kaya ngyari nagpa downgrade kame ng 999+500 ung telpd before namin kinuha humingi muna kame ng total na mbabayaran namin monthly ,eh sinabi samin hindi aabot ng 3k kaya deal na kme,mai pinaprmahan sila sa husbnd ko hindi naman binasa nito,last month ng bill kame ng 4100 ok lng un kac alam namin may byad ng 500 ung downgrade fee,then ngaun na month biglang umabot ng 4300 kac raw naging 3095 ung telpad namin ,ni wala naman un sa usapan namin,wala na kame natatangap na bill..gusto namin ipapacut off ung Plan na sim pababayarin kame ng 2500 then gusto namin ibalik ung telpad 2 mons pa aa amin Pababayarin kame ng 18000 ..
d naman po namin Un kaya bayaran ...kaya nga isasauli kac hindi nila niliwanagan pag sabi nila sa amin..

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