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Lazy sales manager

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1 Lazy sales manager on Thu Jan 21, 2016 12:12 pm

denniskim


Arresto Menor
I'm a HR/General manager of my company.
We have 1 sales manager and he is the only 1 in sales dept.
He worked already 1 year but until now he didn't have any sales or any contract.
His salary is 60,000 pesos a month. But he doesn't do anything for company profit. We lose 60,000 pesos every month because of him. He is always doing web surfing and he is saying that it's for his work. He never go out or call for sales for making new client.
Until now we spent almost 700,000 pesos for his salary but company didn't get any profit from him.
But he didn't commit any violation in company rule.
We really want to fire him.
What can we do?
If we fire him because of no sales, is it illegal?
Is there any way to fire him legally?
Please advise me.
Thank you.

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2 Re: Lazy sales manager on Thu Jan 21, 2016 1:41 pm

council


Reclusion Perpetua
Are there any performance guidelines for this position?

What is expected of his work?

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3 No guidelines. on Thu Jan 21, 2016 2:02 pm

denniskim


Arresto Menor
council wrote:Are there any performance guidelines for this position?

What is expected of his work?

We don't have any performance guidelines.
My company is a BPO company like call center. Our work is customer service for clients.
We expected him to make contracts with clients who want to have customer service outsourcing.

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4 Re: Lazy sales manager on Tue Jan 26, 2016 10:50 am

HrDude


Reclusion Perpetua
denniskim wrote:
council wrote:Are there any performance guidelines for this position?

What is expected of his work?

We don't have any performance guidelines.
My company is a BPO company like call center. Our work is customer service for clients.
We expected him to make contracts with clients who want to have customer service outsourcing.

A Sales Manager is considered as a 'Numbers' employee. Meaning, he is required to produce a 'number' of sales or, in his case, contracts.

Since you do not have any guidelines on performance, I suggest you make one the soonest. Formulate a policy that would require 'number' employees, be it manager or rank and file, to have a monthly quota. That way, they are 'forced' to reach such quota. And failure to meet this quota for 3 consecutive months will necessitate you, as employer, to terminate an employee based on this policy. This, however, still does not warrant the employer to trample on the basic rights of the employee. Due process must still be observed.

Such is legal under the Labor Code. Failure to meet sales quotas is considered as Neglect of Duty which is a ground for Termination.

Feel free to give me a private message for any verifications.

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5 Re: Lazy sales manager on Thu Jan 28, 2016 9:33 am

ronjamialuke13


Arresto Menor
HrDude wrote:
denniskim wrote:
council wrote:Are there any performance guidelines for this position?

What is expected of his work?

We don't have any performance guidelines.
My company is a BPO company like call center. Our work is customer service for clients.
We expected him to make contracts with clients who want to have customer service outsourcing.

A Sales Manager is considered as a 'Numbers' employee. Meaning, he is required to produce a 'number' of sales or, in his case, contracts.

Since you do not have any guidelines on performance, I suggest you make one the soonest. Formulate a policy that would require 'number' employees, be it manager or rank and file, to have a monthly quota. That way, they are 'forced' to reach such quota. And failure to meet this quota for 3 consecutive months will necessitate you, as employer, to terminate an employee based on this policy. This, however, still does not warrant the employer to trample on the basic rights of the employee. Due process must still be observed.

Such is legal under the Labor Code. Failure to meet sales quotas is considered as Neglect of Duty which is a ground for Termination.

Feel free to give me a private message for any verifications.

+1 to this. I suggest you review your COC/Policies and somehow make it aggressive. Amend your policies ASAP so you can tap your "lazy sales" manager. As of now the only thing you can do is talk to him nicely.

Remember the rule in HR: "Always back it up" otherwise it's going to be a different story. Also, if you have created such policy, observe due process.

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6 Re: Lazy sales manager Today at 10:58 am

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