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Different info given by real estate agent

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1 Different info given by real estate agent on Mon Feb 22, 2016 1:24 pm

aljisidro


Arresto Menor
Good day,

We have been solving issues with the developer and the real estate agency about the housing loan we are having. Some are already settled, but there is another problem that rose just this morning.

I asked the developer's marketing supervisor to give us a schedule of payment and give us the exact amount of the fees we have to pay every month. According to the developer's marketing supervisor's email, here's how we need to pay for the fees:

Equity or E (payable in 6 months); Processing Fee or PF (payable in 3 months)

First month - E + PF
Second month - E + PF
Third month - E + PF
Fourth month - E
Fifth month - E
Sixth month - E

However, this is not the same with what our agent has told us before when we were clearing up details. Before we paid for the reservation fee, I asked the agent about the payment schedule for both equity and processing fee. Here's what she said:

Equity or E (payable in 6 months); Processing Fee or PF (payable in 3 months)

First month - PF
Second month - PF
Third month - PF
Fourth month - E
Fifth month - E
Sixth month - E
Seventh month - E
Eighth month - E
Ninth month - E

I would like to get some advice on how we can settle this with them. Do we get a chance to still pay like the latter? What should we do? I already told the developer's marketing supervisor about this but she still has not responded yet.

Thank you very much for your help.
God bless.

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2 Re: Different info given by real estate agent on Mon Feb 22, 2016 7:35 pm

betchay001


Prision Mayor
If in doubt, go with the developer's information.  Sometimes agents/brokers do not get/pass on complete information.  Talk to the marketing supervisor as well.

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3 Re: Different info given by real estate agent on Tue Feb 23, 2016 9:47 am

aljisidro


Arresto Menor
Before we paid for the reservation fee, we asked and cleared this issue up with the agent. The problem is that she was wrong and we only knew now. Can we file any complaints against the agent? She had relayed a lot of info that were wrong that made us have these problems. Thank you

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