I would like to know if we can have a legal complaint against the accountant our company hires for our contributions. We don't have an in-house accountant so we have never seen the accountant who is responsible for updating our contributions. Since I have been with this company, my contributions have always been deducted each month, but when I check them online and when I call Pagibig, SSS, and Philhealth, my contributions always have lapses. I have asked our admin about it and she would always tell me that she would tell the accountant and she'd ask me to wait further. I did follow ups and finally, after two weeks, the accountant was able to update my contributions for Pagibig and SSS (but still lacks 3 months) last year. As for Philhealth, my account shows that the company did not pay any as I have no record since I started in this company in 2013. Today, we have the same issue. They would always tell us that they can give a certificate of contributions, but would always be days after we have requested for it, and I've always found it to be inconvenient as it is technically not my job to update but it is the accountant's. Right now, I am asking for updates again as my records appear to not have been moved since the time I asked for it last year. Can we do anything? It affects us much as we can't immediately apply for loans. One of my colleagues is giving birth soon but she isn't sure if she can use her Maternity Leave from SSS since her contributions aren't updated. It's like they only put 8 contributions but she's been with the company for years or so. They've told our boss already but it seems he isn't alarmed or anything. He only says ask the accountant for it or for the certificate.