I'm thankful because I found your website. I have been searching for someone who could answer my question.
Around May 2010, I have a hard earned savings . I decided to franchise a pizza product worth P78,000 for a franchise fee inclusive of the use of the foodcart and equipments.My franchise term is one year as per contract. They said they normally conduct a survey if u have already chosen a location to find out if it is the right market. The secretary signalled me to get the place.What made me uncomfortable was that they delivered my foodcart around 5:30 pm in contrary to what they promised first hour in the morning. I felt it was a bad omen, and when I asked the franchisor what he think about my location, he just said " Ewan ko, di ko naman nakita eh.". I thought why did you allow me to operate when you did not see my place.
Sadly I operated for only 2 days because of low sales. I later found out that the franchisor did not really surveyed my chosen location and that their proven market are supermarkets..I was feeling mad because he did not gave me an honest opinion about it. I spent around P25,000 just for the renovation of my place.Now they wanted to get the foodcart if I no longer wanted to transfer. Since I no longer have a budget for another downpayment, I returned their foodcart and equipments because according to them, they will help me resell it and give me a full refund. I trusted them but when I am following them up regarding this, they no longer have a reply..From that time I've got depressed and incur insomnia because my savings are gone..They have my money and foodcart which really unable me to conduct a business.Ive lost livelihood and they really don't mind.
My question is can i file a claim/damage to this since I only operated for 2 days for the use of their tradename. I felt I was neglected by the company and was taken advantage of my being novice to business. I somehow realized that some franchising company are after collection only of franchising fee. When you did not succeed, they will say its non refundable
very Sincerely yours,