My wife was a former dealer for Boxxxalk, a direct selling company that operates in the same way as Avon.
Unlike other dealers who have credit lines, my wife pays in cash every time she receives her orders. In short, bayad na lahat ng idinideal nya na mga Boxxxwalk products sa mga ka-opisina namin.
She was in the waBoaxxdxxxlk dealership thing from year 2009 to May 2010.
Now we were shocked to receive a demand letter from Boxxxk's Attorney and Counselor-At-Law saying that my wife has an outstanding balance from April to May, amounting to PHP7,529. The letter was drafted last October 2010. As of that time,
The letter was registered in the Ortigas Center Post Office last December 23, 2010. We live in Dumaguete City, Negros Oriental and we only received the letter this January 17, 2011.
Now we talked to our Boxxxxxlk sponsor and she said that the middle man who delivers Bxxxxalk products and payments from Bacolod to Dumaguete City was the one at fault because he did not remit the payment we have given him.
The middleman's office has closed up, but we still have the receipts that will prove my wife has paid in cash every product that we ordered from Boxxxxxk.
We called the Boxxxxk attorney and she said that we should settle the amount immediately or else it is highly possible that they may continue to press ESTAFA against my wife as per Article 315.
We told her that we got the receipts to prove that we do not owe anything from Boxxxxxk.
Our Boxxxxxxk sponsor here in Dumaguete is also willing to testify on behalf of my wife's innocence.
The Boxxxxxlk Attorney seems not interested and frankly told us to visit the nearest main Boxxxxxk office, which is in Bacolod City, and pay the amount specified in the demand letter.
We are not willing to pay the amount because we never owe them in the first place and we have hard evidence to prove that we have paid what we ordered.
What counter action can we avail of?
We have receipts and the local Boaxxxxlk sponsor here in Dumaguete is willing to vouch for my wife's innocence.
We are truly disappointed that Boxxxxk is demanding money from my wife when we do not owe them nothing. And it is really vexing that they plan to file Estafa charges against my wife.
We are planning to visit Boarxxxxk's office at Bacolod City to clarify the whole issue. In the event that Bxxxxxk would not want to honor the receipts proving that my wife has paid in cash everything she ordered, can we file counter-charges here in Negros Oriental?
If so, what particular action should we take?
Thank you very much for taking time to read this.
I look forward to your expert advise on this matter.
More Power and God Bless,