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protection against deceptive, unfair and unconscionable sales acts and practices

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joevill


Arresto Menor
nagloan po ako ng tv thru Home credit last July 24, 2016,at na-approved po sakin yung brand na Devant Smart Tv, noong unang gamit ko sa tv pansin ko na hindi maganda yung sound ng tv,bukod dun na parang lata,basag pa yung sound pag pinalakas mo, tumawag po ako sa service center ng Devant last July 28, 2016 at nagcomplain po ako tungkol sa tunog ng tv,sabi ng kausap ko papuntahan nila sa technician with 2 to 3 days. August 1, 2016 dumating ang technician tapos noong tinest nys yung tv ko sabi sakin normal lang daw talaga ganun ang tunog at ang advice nya bumili na lng daw ako ng home theater para gumanda ang tunog ng tv ko. At aminado din sya na hindi maganda yung tunog ng tv,pero sabi nya normal lang daw po un.
Bilang cosumer po may karapatan po ba ako na palitan yung unit ko at ibang brand na yung kukunin ko kasi po unsatisfied po talaga ako sa tunog kasi basag talaga lalo na pag pinalakasan mo na. At hindi rin po kasi pinaliwanag sakin na normal lang ganun yung tunog noong nag-demo sila sa akin ng tv na yun.
Maraming salamat po sa mag-aadvice and more power..

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attyLLL


moderator
if they refuse, your remedy is to file a complaint at dti or in court, but I don't think your case has much merit.

most tvs only have 10 watt speakers and even the best brands have insufficient sound. A P1,000 solution or even less is just to buy external speakers.


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joevill


Arresto Menor
Yes sir naintindihan ko po na mababa lng talaga yung wattage ng speaker ng tv,pero iba po tlaga yung brand ng devant kasi ang pangit po tlaga,unlike po sa other brand n kahit papaano may maririnig ka tlaga ng base pero ung sa devant parang punit na lata,sorry po sa term ko na punit na lata kasi parang ganun po tlaga, by the way maraming salamat po sa respond and more power po..

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