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Question about Terms and Conditions

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1 Question about Terms and Conditions on Sat Sep 24, 2016 9:08 am


Arresto Menor
Good day. Tanong ko lang.

Are there any laws regarding the violation of terms and condition sa contract? Meron bang criminal case to? Or ano pwede i-kaso sa akin?

Bali may unsettled bill kasi ako sa isang telco company. 24 months lock-in pero hindi ko binayaran yung last 4 months. Ngayon balak ko bayaran yung natitirang months then i-extend ko ng 1 month yung usage tapos ipapaputol ko na. So unsettled charges + 1 month charges yung babayaran ko.

Update ko lang to. Last September 24, naka-receive kami ng letter from PLDT. Demanding a payment for pre-termination fee kung gusto na putulin yung service(~6K) or pay the unsettled bill (3030 PHP) + contract extension daw. Bali nagpunta kami sa service center ng PLDT that day at dinirecho kong tinanong yung sa customer service kung kailan pwede ipa-disconnect. Sabi naman nya pwede na since tapos na yung 24-month contract basta bayaran daw yung unsettled bill. Binayaran namin then finorward na nya yung disconnection request.

The following day may tumawag sabi kailangan daw i-extend yung contract until November. May karapatan ba silang mag-demand ng ganon? I've read yung terms and conditions nila pero wala naman akong nababasa about dun sa extension...

Last edited by alphapao on Fri Sep 30, 2016 10:27 am; edited 1 time in total

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2 Re: Question about Terms and Conditions on Fri Sep 30, 2016 10:26 am


Arresto Menor
Up ko lang. Anyone?

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