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My rights as consumer?

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1 My rights as consumer? on Sat Nov 19, 2016 6:26 am

duday07


Arresto Menor
Hello po mga atty. hingi lang po ako ng advice
Kasi po last thursday may nag offer po saakin through call ng discounts for hotel and restaurants
Tinanong ko po kung mag kano ang fee ang exact words nya po is "Five Four fifty"
In understanding ko po is only 504.50 dahil di xa bumangit ng denomination kung hundreds or thousands and pwede daw hulugan 300.00+
So inacept ko knowing na 504.50 lang po
after ng agreement namin dumating ung courier nila dala mga card for discounts
Kinuha nya ang credit ko at sinwipe (first time credit card holder po ako so di ko po alam ang mga nakalagay na prices sa receipt) so after that i signed it then i ask kung anu un ibang amount dahil
Ung 300.00 lang ung alam ko na huhulugan ko
Ang sv po ng courier eh un daw ang presyo and the other one is the gross amount
So nagulat ako kasi 5,450.00 po pala talaga xa sv ko icancel ko
parang kinausap ako nung nakausap ko sa line para di ko ipacancel hanggang sa sv ko saglit may kausapin lang ako
Tnawagan ko ung issuing bank ko sv nila matatalo daw ako sa open dispute dahil nga napirmahan ko na
Then tinawagan ko uli ung nag ahente sv nila tawagan ako after hanggan ako na po uli tumawag pagtapos po tinawagan ko sila uli dahil ilang oras na lumipas sv nila busy daw sila at papapuntahin na lang bukas ang courier next day
Kinabukasan po tinawagan ko sila di daw po nila iohonor ang pagcancel
Sir mahahabol ko pa kaya un knowing na huhulugan ko xa ng 300.00+ per month for the next 2 yrs.
Gusto ko po talaga maicancel dahil malayo po ang pag kakaintindihan namin sa price
Good day po salamat
Pasenya na po masyadong mahaba

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2 Re: My rights as consumer? on Sat Nov 19, 2016 7:35 am

johnlocke1290


Arresto Mayor
There is a clause in your credit card that you are responsible for it, and you did sign the card.

Base on the given fact, you were the one the one who misconstrued what the agent said.

I suggest to check the company policy (if they have a website) regarding their return and exchange policy.

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3 Re: My rights as consumer? on Sat Nov 19, 2016 11:27 am

duday07


Arresto Menor
Ouch. Thanks for the response po

wala din po silang policies sa web nila

Im really screwed hahaha!

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