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identity theft

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1 identity theft on Mon Nov 21, 2016 8:52 pm

bestia.nera

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Arresto Mayor
I applied thru an agent and was ask to submit my requirements thru email,i waited for 3wks, called the agent and was advised that my application was denied.after a month I received a bill,i went to sunshop and complaint but I got no help from them..is this identity theft? can I also file a complaint against sun cellular since they are tolerating it?

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2 Re: identity theft on Mon Nov 21, 2016 9:32 pm

johnlocke1290


Arresto Mayor
There are possible scenarios that could have happened, one of which is the agent is a scammer, and since you submitted the forms (probably signed it too), the company thought you were the who registered it.

I suggest to go to sun cellular first to get the full story of what had happened.

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3 Re: identity theft on Mon Nov 21, 2016 10:47 pm

bestia.nera

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Arresto Mayor
they told me that it was their agent who release the phone and the agent who got my id's is a sales rep connected to sun also.but sun is not cooperative and they didn't let me talk to the agent.

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4 Re: identity theft on Tue Nov 22, 2016 7:14 am

johnlocke1290


Arresto Mayor
You could contact their customer complaint department. If they still do not cooperate, then you can contact DTI.

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5 Re: identity theft on Tue Nov 22, 2016 10:08 pm

bestia.nera

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Arresto Mayor
thanks im gonna do that

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