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Refusal of BDO to release collateral documents

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Arresto Menor
Hello All. I have come to seek assistance on how to deal with this predicament. I had a BDO auto loan, which I fully paid last July 2016. One of my comakers was my brother. My brother died in December 2015.

BDO now refuses to release the collateral documents for my car because of my brother's unpaid auto loan and credit card. BDO is asking me to settle his accounts.

Is this right? Why do I have to settle my brother's accounts? Does this mean that the primary borrower is also liable for the comaker's loans? I am not a comaker in any of my brother's loans.

I hope that you can give me any advice on the next step forward. BDO is just saying that somebody will call me, but they never do. I have been exchanging emails with their call center and they just say that they have endorsed my case to the appropriate department.

Thanks in advance. God bless!

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