Free Legal Advice Philippines

Disclaimer: This web site is designed for general information only and does not create attorney-client relationship. Persons accessing this site are encouraged to seek independent counsel for legal advice regarding their individual legal issues.

Log in

I forgot my password




You are not connected. Please login or register

Account was dissolved (bpo)

View previous topic View next topic Go down  Message [Page 1 of 1]

1 Account was dissolved (bpo) on Thu Dec 15, 2016 6:58 pm

falegato


Arresto Menor
Hi,

I hope you can help us, we're currently working as customer service reps in a bpo company. The account /program we had was dissolved for some reason without discussing to us why it got dissolved. We have been on the account for over a year before it was dissolved. We're not given any notice in writing prior to the dissolution of account, we were moved to a different account eventually and underwent training then we suddenly have a talk with our manager telling us that we did not pass because of being not able to hit metrics required of the account. The head of the account told us that and we have to be moved to some of other account that the company has. He said we to prepare our resume/CV for an interview to be conducted by the assessor of the said account that we are profiled or moved to.

Note: that we did not even have to opportunity to talk to our HR since our hr is situated in other province.

I have these couple of questions given the situation above.
1. Does the company has violation of the labor law of the phillipines?
2. Can we demand for separation pay? Or are we entitled for separation pay if they violated the labor law?
3. If there are violations committed by our employer can you enumerate those?

Thank you and I hope that you can help us.
God bless and more power

View user profile

2 Re: Account was dissolved (bpo) on Thu Dec 15, 2016 7:16 pm

council

avatar
Reclusion Perpetua
falegato wrote:Hi,

I hope you can help us, we're currently working as customer service reps in a bpo company. The account /program we had was dissolved for some reason without discussing to us why it got dissolved. We have been on the account for over a year before it was dissolved. We're not given any notice in writing prior to the dissolution of account, we  were moved to a different account eventually and underwent training then we suddenly have a talk with our manager telling us that we did not pass because of being not able to hit metrics required of the account. The head of the account told us that and we have to be moved to some of other account that the company has. He said we to prepare our resume/CV for an interview to be conducted by the assessor of the said account that we are profiled or moved to.

Note: that we did not even have to opportunity to talk to our HR since our hr is situated in other province.

I have these couple of questions given the situation above.
1. Does the company has violation of the labor law of the phillipines?
2. Can we demand for separation pay? Or are we entitled for separation pay if they violated the labor law?
3. If there are violations committed by our employer can you enumerate those?

Thank you and I hope that you can help us.
God bless and more power


1. No
2. No
3. None

View user profile http://www.councilviews.com

3 Re: Account was dissolved (bpo) on Thu Dec 15, 2016 8:33 pm

falegato


Arresto Menor
We just had our discussion today and we're informed that we have to wait for the training schedule. They said that we will be on "floating" status until we start our training. They said that while in floating status we are not going to be paid.

My question is, is it fair on our part since our source of income to sustain our needs is our salary?

Thanks again.

View user profile

4 Re: Account was dissolved (bpo) on Fri Dec 16, 2016 1:13 am

lukekyle


Reclusion Perpetua
yes employer can put you in floating status without pay up to 6 months. after six months they either have to hire you back or pay you separation pay

View user profile

Sponsored content


View previous topic View next topic Back to top  Message [Page 1 of 1]

Permissions in this forum:
You cannot reply to topics in this forum