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How to settle purchase order dispute (buyer-seller dispute)

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lempitor


Arresto Menor
Hello, Pls advise.

The BUYER awarded a PO (purchase order) to us (SELLER).

Then SELLER produced the products based on PO specifications and requirements and have it delivered to the BUYER. However, the BUYER rejected the products because of little error in the products.

Then during the investigation/discussion, both the buyer and seller (50%-50%) is responsible for the error.
Now my question is:
1. Can the SELLER demand for payment of the product especially for the cost of producing the product, just to recover the money used in producing the product. And how?

2. What if the BUYER ignores the plea of the SELLER to settle the issue? What if the BUYER ignores the demand of the SELLER for the payment? What will be the SELLER next steps?

Now,

3. What if BUYER is 100% responsible for the error, can the SELLER demand for the full payment of the products produced? And how? What if BUYER ignores SELLER demand for full payment? What will be the SELLER next steps?

Hope to have your solutions. Thank you.

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lempitor


Arresto Menor
Hello, Pls advise.

The BUYER awarded a PO (purchase order) to us (SELLER).

Then SELLER produced the products based on PO specifications and requirements and have it delivered to the BUYER. However, the BUYER rejected the products because of little error in the products.

Then during the investigation/discussion, both the buyer and seller (50%-50%) is responsible for the error.
Now my question is:
1. Can the SELLER demand for payment of the product especially for the cost of producing the product, just to recover the money used in producing the product. And how?

2. What if the BUYER ignores the plea of the SELLER to settle the issue? What if the BUYER ignores the demand of the SELLER for the payment? What will be the SELLER next steps?

Now,

3. What if BUYER is 100% responsible for the error, can the SELLER demand for the full payment of the products produced? And how? What if BUYER ignores SELLER demand for full payment? What will be the SELLER next steps?

Hope to have your solutions. Thank you.

View user profile

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