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NEED URGENT ASSISTANCE PLS :(

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1 NEED URGENT ASSISTANCE PLS :( on Wed Mar 15, 2017 4:52 pm

callcenterworker17


Arresto Menor
Hi folks,

Just surfing the internet and luckily I found this very informative and helpful forum. So here I go.

I am currently employed as a Supervisor in one of the BPOs in my city, di ko na lang e mention ang name ng company for confidentiality.

Heto po ang nang yari. I was not around when this incident happened. My team was under the supervision of one of the SME's in my behalf since I was out. Meron ditong isang co-supervisor, not an acting Operations Manager just a supervisor, nag punta sa team ko tapos this person yelled at my team, minura ang team ko, pina alis at pinalabas ng floor, na humilate in public ang ahente ko. Now an NTE has been filed, admin hearing done and this person was still being kept by the company though this is habitual, known itong taong to na parang kinder kung mag act very unprofessional.

What kind of help does NLRC have for us, to terminate and remove this person? Kasi favored siya ng manager namin kaya hindi ma tanggal tanggal. We would like to file a case dun sa pag humiliate niya sa mga tao ko in public, at sa pag trato niya na parang aso sa kanila. Thank you

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2 Re: NEED URGENT ASSISTANCE PLS :( on Wed Mar 15, 2017 7:31 pm

council

avatar
Reclusion Perpetua
You are a third party to the incident and cannot do anything.

NLRC or even DOLE cannot intervene in administrative matters of the company as described above.

Kung merong magre-reklamo, yun ang agent na na-agrabyado. Pero hindi din sa NLRC or sa DOLE.

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3 Re: NEED URGENT ASSISTANCE PLS :( on Sun Mar 19, 2017 7:08 pm

callcenterworker17


Arresto Menor
so where should we go sir? If both agencies cannot accomodate the agents? thx

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4 Re: NEED URGENT ASSISTANCE PLS :( on Mon Mar 20, 2017 10:06 am

HrDude


Reclusion Perpetua
None, unless you want to make this a personal action. But, as council stated, you are a 3rd party. You do not have a Cause of Action. You are a mere 'bystander'.

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