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Law for telesales?

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1 Law for telesales? on Tue Nov 07, 2017 10:00 pm

Eivie


Arresto Menor
Hello,

can somebody tell me, if there is a special law for telesales. My concern is what a company have to provide a customer in which time, when the company sold the customer an item on the phone. Do they have to send me terms and conditions about this contract or a copy what this contract is all about? Or is it legal just to tell me some details on the phone and I never have to hear from them again, just pay in time?

Thanks for advice.

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2 Re: Law for telesales? on Wed Nov 15, 2017 8:02 pm

arnoldventura


Arresto Mayor
Though you may deal with them verbally over the phone (which is perfectly legal), I believe that there is still no substitute for written agreements. You may read this to know the nature of contracts. Hope it helps. https://www.alburovillanueva.com/key-benefits-written-contract-business

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