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Call Center Rules and Regulations VS Labor Code

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Arresto Menor
I want to check if there is any law that covers BPO workers or call center agents especially in terms of promotion and salary adjustment. What is the acceptable apprenticeship period for a position in terms of labor code for private companies such as the BPO industry.

Appreciate the response.

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Reclusion Perpetua
As I understand, outsourcing is similar to job contracting, considering that an aspect of the principal's operation is farmed out to a third person. Try reading this. I hope this helps you.

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