Free Legal Advice Philippines

Disclaimer: This web site is designed for general information only and does not create attorney-client relationship. Persons accessing this site are encouraged to seek independent counsel for legal advice regarding their individual legal issues.

Log in

I forgot my password




You are not connected. Please login or register

closed credit card re-open by imitating principal holder

Go down  Message [Page 1 of 1]

jaceejoef


Arresto Menor
Hi,

My mom has a credit card (principal) and my aunt was under her (secondary).

My mom decided to close her credit card account because of personal issues (another story).

Weeks after my mom found out that my aunt re-open her closed account via the customer support without my mom's knowledge. Apparently, my aunt re-open her account as pretending to be my mom.

The next banking day, my mom immediately close my aunt's account again. When my mom ask the bank if my aunt can open the account again, the bank said that since my aunt knows my mom's personal info then she probably can.

Now, what should we do?

View user profile

attyLLL


moderator
Send an email or better a letter with proof receipt to the bank stating that you are permanently closing the account due to fraud committed by a third person and that if you were to re-open, it should be done personally at their bank with due presentation of proof of identity.


_________________
[i] Visit our FB Page: FOR MORE LEGAL ADVICE  
Warning and Disclaimer: I am not your lawyer; and you are not my client. With the limitations of an  Internet forum, a thorough review of your concern is not possible. View my comments at YOUR OWN RISK. It is best to actually retain a lawyer for your individual concerns.
View user profile https://www.facebook.com/BPOEmployeeAdvocate/

jaceejoef


Arresto Menor
thank you for your reply.

my mom just called the bank's customer support and they said that the account is already tagged or noted as fraud. they gave an assurance that the account won't be open again.

View user profile

Sponsored content


Back to top  Message [Page 1 of 1]

Permissions in this forum:
You cannot reply to topics in this forum