we asked assistance from PCSO, right now, they have given us P10,000 which is 1/5 of the current bill. the chief of billing talked to us almost everyday for the past few days and asked about how do we go about in paying the bill. we already explained to them that we are seeking help from LGUs and others that could provide assistance, then the Chief said (with her banging the mouse once in a while on her computer mouse pad), "why did you choose to be on the pay ward if you cannot afford to pay? your bill will only increase everyday and applying for PCSO will take a while... she even said, hindi naman sa pag - aano, bat naman kasi pinili nyo pa sa pay ward"
it has been a week that we felt humiliated and discriminated because we are not aware of the different types of rooms there and we just want our mom to get well. i don't understand that despite them being a government tertiary hospital, they seem to act like private hospitals. i really don't appreciate it, and even the doctor said that "o kamusta na, nakahanap na ba kayo, baka maya maging tagahugas na lang kayo dito sa baba" which i dont find encouraging.
where can i raise these kind of concerns and can you advice a legal way where we could just have a promissory note so that we could just get out of the hospital, because their acts is not reall helping on the recovery of our mom, she even felt the burden since we are having hard time looking for money, she quoted, "sana hindi nyo na lang ako pina-admit"... i feel heartbroken since i cannot do anything about it.
they even dont want to include the professional fee charge when we are asking for statement of account and they wont provide detailed list of medicines because the chief said we are on the pay ward, we dont need it?