We've already brought this concern to the hospital's president on July 12, 2011 and we were advised to file a formal complain addressed to their office.
We will be filing the formal complain with the pictures attached to it on Monday, July 18, 2011 and we are demanding damages claims and full refund of what we have paid, also for the assurance that they will shoulder everything when an infection and/or complications may occur in the future.
Our questions are..Are the demands enough for us to claim? How much figure can we demand against them? Should we proceed with the formal complain first before anything else? We need advice please.. many thanks!